…even if it’s not easy sometimes…
So… I’m going to remove Paypal as a payment method from the Cymellia websites. This time it’s going to be permanent and definitive, as now they refuse to let me log into the account at all, because it “fails to recognize it’s me”, and they also don’t send codes by sms or email or anything, because why live in the 2020’s when you can just pretend it’s still the 1990’s, right ? They used to allow me to log in “manually” (the staffer doing something). Now they don’t anymore.
I’m going to just stop here as I have nothing nice to say. They will probably keep the money in it (not a lot, but you know, it’s not theirs). To be honest, I made sure all the important stuff we’re using don’t require Paypal. Because I don’t trust them. There’s another payment method available in our online shop and I can add another one if needed.
Paypal costumer service have a way to make you angry also, the way they talk down on you and cut you all the time, but then become mean if you interrupt their never ending nonsense and empty sentences. Like for real, I only tried to log in because I’ve read they’d be taking fees in “inactive accounts” (which the Paypal staffer denied, though, maybe it doesn’t apply to Hong Kong). There was no hurry, nothing really. Just a random log in to check. I still ended the call so upset and basically talking loudly, but only because she would just interrupt me mid-sentence all the time, and was also annoyed by what they told me.
I do not like their “alternative method” which consists in using the Paypal account of a Chinese person who’s not even related to the company nor in Hong Kong instead of the account of the company. I don’t think it’s legal, really. I might be wrong, though. I’m clearly not going to do that. (I can’t own a personal Paypal account, because they require address proof that only Chinese people have and do not accept the ones foreigners have. Also, I refuse to use anything but a business account.)
I wonder if they’re making people upset on purpose. I don’t think they’d leak stuff, but so that you know, yes, I talked about suing, about rumours online which I consider to be detrimental for me and Cymellia, and stuff, how it’s their actions therefore their consequences and to leave me out of anything, I want nothing to do with any Paypal related stuff at all ever.
I’ve recorded the call this time again, but won’t upload it online, though.
Supposedly they’re going to call me back tomorrow. I don’t even want to talk to them at this point. I’d rather be making chocolates also, which is what I planned to do tomorrow. I have lots of stuff to do tomorrow. I mean, I’d rather be cleaning the floor with a toothbrush than talk to them… I’d like to get my money back though. I’m not in a hurry, and it’s more a matter of principle than anything, as I don’t trust them and made sure to basically not need to use Paypal (which was basically only for the online shops).
Right, I’m going to stop here for real. I definitely have nothing nice to say about them at all.